Website Terms of Use

Last Updated: 29th May 2026

These Terms of Use govern your use of the Step Start website located at stepstart.co.uk (“Website”).

By accessing or using this Website, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Website.

1. About Us

This Website is operated by Step Start Management Ltd.

Company Number: 13633604

Email: headoffice@stepstart.co.uk

Website: stepstart.co.uk

2. Use of the Website

You may use this Website for lawful purposes only.

You must not:

• Use the Website in any way that breaches applicable laws or regulations.

• Attempt to gain unauthorised access to any part of the Website, server or systems.

• Introduce viruses, malware or other harmful material.

• Use the Website in a way that could damage, disable or impair its operation.

• Attempt to interfere with the security or functionality of the Website.

3. Information on the Website

We aim to ensure all information published on the Website is accurate and up to date.

However, information on this Website is provided for general guidance only and should not be relied upon as legal, financial or contractual advice.

Information relating to nursery places, admissions, fees, funding, services, policies, opening times and availability may change from time to time.

In the event of any inconsistency between information published on the Website and any formal policy, agreement, contract or written communication issued by Step Start, the formal document shall take precedence.

4. Nursery Admissions and Services

Submitting an enquiry, booking a tour or contacting us through the Website does not guarantee a nursery place.

All admissions remain subject to availability, eligibility criteria, completion of the required application process and acceptance of our Nursery Terms and Conditions.

Any fees, funding arrangements, policies and attendance requirements are governed by the relevant nursery documentation and not by information displayed on the Website alone.

5. Contact Forms and Tour Requests

The Website may allow users to:

• Submit general enquiries.

• Request information.

• Book or request nursery tours.

By submitting information through these forms, you confirm that:

• The information provided is accurate.

• You have the authority to provide any personal information submitted.

• You consent to us contacting you regarding your enquiry.

Submitting a form does not create a contractual relationship between you and Step Start.

6. Third-Party Services and Links

The Website may contain links to third-party websites or services.

This includes external systems used for nursery administration, communication or payments.

We are not responsible for the content, availability, privacy practices or operation of any third-party websites.

Accessing third-party websites is at your own risk.

7. Intellectual Property

Unless otherwise stated, all content on this Website is owned by or licensed to Step Start Management Ltd.

This includes but is not limited to:

• Logos

• Branding

• Text

• Graphics

• Photographs

• Documents

• Videos

• Blog content

• Website design and layout

You may view, download and print content for personal, non-commercial use only.

You must not:

• Copy, reproduce, distribute or republish Website content without our prior written permission.

• Use our branding, logos or images in any way that suggests endorsement or affiliation.

• Modify or create derivative works from Website content.

8. Images and Marketing Content

The Website may contain photographs, videos and marketing materials featuring children and families.

Such content is only used where appropriate consent has been obtained.

These images remain the property of Step Start or the relevant photographer and must not be copied, downloaded, reproduced or used without prior written permission.

9. Prohibited Use of Website Content

You must not:

• Use any automated system, software, bot, crawler, scraper, spider or similar technology to access, extract, copy, monitor or reproduce content from this Website.

• Use any content from this Website, including text, images, videos, branding, documents or other materials, for the training, development or operation of artificial intelligence, machine learning or similar technologies without our prior written consent.

• Systematically download, copy or store Website content to create a database, archive or repository.

• Use any content from this Website for commercial purposes without our prior written permission.

We reserve all rights in relation to the use of our content, intellectual property and proprietary materials.

10. Protection of Children and Families

The safety, privacy and wellbeing of children and families is extremely important to us.

Any photographs, videos or other media displayed on this Website are provided for marketing, informational and promotional purposes only.

Users must not:

• Copy, reproduce, distribute or republish images of children featured on this Website.

• Attempt to identify, contact or obtain information about any child, family or member of staff shown in Website content.

• Use Website content in any way that could compromise the privacy, safety or wellbeing of children, families, staff or visitors.

We reserve the right to take appropriate action where misuse of Website content is identified.

11. Blogs, News and Website Content

From time to time, we may publish articles, blogs, news updates, event information, resources and other content on this Website.

Such content is provided for general information only and may reflect circumstances, legislation, guidance, policies or operational arrangements at the time of publication.

We reserve the right to:

• Amend, update, replace or remove content at any time.

• Correct errors or omissions without notice.

• Withdraw articles, blogs, resources or downloads where no longer relevant or appropriate.

We do not guarantee that archived content will remain current, accurate or applicable.

The content of blogs, articles, news updates and resources published on this Website is provided for general information purposes only. It does not constitute professional, legal, financial, educational, childcare, safeguarding or other advice and should not be relied upon as such.

Any decisions or actions taken based on content published on this Website are taken at the user’s own risk. To the fullest extent permitted by law, Step Start Management Ltd accepts no responsibility or liability for any loss, damage, cost or consequence arising from reliance on information contained within blogs, articles, news updates or other informational content published on this Website.

Where specific advice is required, users should seek appropriate professional guidance relevant to their individual circumstances.

12. Safeguarding

Nothing on this Website should be interpreted as preventing Step Start from taking any action necessary to safeguard children, comply with legal obligations, cooperate with regulatory bodies, or protect the welfare of children, families, staff or visitors.

Where safeguarding, legal or regulatory requirements apply, Step Start reserves the right to take any action reasonably necessary to meet those obligations.

We may remove, amend or restrict access to content where we reasonably believe it is necessary to protect children, families, staff, visitors or the interests of the organisation.

13. Availability of the Website

We do not guarantee that the Website will always be available or uninterrupted.

We reserve the right to:

• Suspend, withdraw or restrict access to all or part of the Website.

• Update, modify or remove content at any time.

• Carry out maintenance or security updates without notice.

14. Limitation of Liability

To the fullest extent permitted by law, Step Start Management Ltd shall not be liable for any loss or damage arising from:

• Use of, or inability to use, the Website.

• Reliance on information published on the Website.

• Technical interruptions, errors or outages.

• Viruses, malware or other harmful material transmitted through the Website.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot be excluded by law.

15. Privacy and Cookies

Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect personal information.

16. Changes to These Terms

We may amend these Terms of Use at any time.

Any updates will be published on this page and will take effect immediately upon publication.

Your continued use of the Website following any changes constitutes acceptance of the updated Terms.

17. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Us

If you have any questions regarding these Terms of Use, please contact:

Step Start Management Ltd

Email: headoffice@stepstart.co.uk

Company Number: 13633604

Website: stepstart.co.uk